Services
Package Pick Up
Complimentary package pick-up is available for purchases made with a reusable bag at any of the retail locations inside of the Park. Make your purchases, play all day, and then pick them up on your way out of the Park at Mini Market. Staying at one of our Hotels? We’ll bring it over and leave it with the Front Desk!
Personalize Your Bricks
Make memories you can take home with an extra special souvenir! Stop by Bricktopia Bazaar, next to LEGO® Factory Adventure Ride, to personalize LEGO® bricks and other LEGO items with custom engraving.
Portable Chargers
Battery running low? Portable charges are available to rent at $10 a day and can be returned to any charging station. Portable Charging Stations are located in: Hotel, BIG Shop, 4D Theatre and Brickbeards Market. Staying at the Hotel? There is a charging station available there as well!
Rent a Locker
Lockers are available for rent in Build + Test in Bricktopia. Rentals prices range from $12 to $16 for the day, depending on the size of the locker, and use a secure, keyless system.
Rent a Stroller or Mobility Device
Strollers, wheelchairs, and ECVs are available for rent on a first-come, first-served basis, at the front of the Park in Mini Market. Rental pricing for strollers is $16 to $22, wheelchairs are $14, and ECVs are $56.
Cash-to-Card Kiosks
LEGOLAND New York Resort is cashless and will only accept credit or debit cards in the theme park and hotel.
For your convenience, we offer three Cash-to-Card Kiosks where you can quickly and effortlessly turn cash into a prepaid card that can be used as a VISA card throughout the Resort.
Cash-to-Card Kiosk locations:
• Next to the Ticket Windows by the Restrooms
• In The BIG Shop
• In First Aid/Family Care in LEGO CITY
DUPLO® Family Care Center
The perfect quiet space to care for your family! Located in LEGO CITY, this space provides private nursing areas, bottle warming, a fridge and microwave, changing areas, and is the home to the Park's sensory room.
First Aid
If you begin to feel ill or find that you require medical assistance, please visit First Aid. Medics are available during Park operating hours for basic First Aid Assistance to allow you to continue enjoying your visit. If you’re unable to walk to First Aid, please tell the nearest Model Citizen and a medic may be able to assist you within the Park.
•Two locations in Park: on Brick Street by Guest Services and in LEGO CITY next to the Water Playground
Dryers
Wet from all the SPLASH-tastic fun? Drop into a Haystack Dryer found in LEGO Pirates by Rogue Riders and at the Water Playground.
