LEGOLAND New York Resort is open rain or shine! While we can guarantee a memorable experience, we unfortunately cannot control the weather or certain circumstances beyond our control. If a portion of our rides and attractions are closed for an extended period due to inclement weather, or other unforeseen circumstances, Resort Management will activate our “Experience Promise." If the policy is activated, guests will be able to use their existing ticket for one (1) more visit within one (1) calendar year from that date.
Please note, this does not apply to Passholders or Education Groups. Parking is not included in the Experience Promise. You must purchase a parking pass on the day of your return.
No refunds will be issued.
LEGOLAND New York Resort is in the Hudson Valley which experiences seasonal changes. Occasionally the varied seasonal temperatures will impact our operation. Seasonal closures will be posted on our Seasonal Closures page.
Frequently Asked Questions
Tickets are non-refundable, you may be able to use the Booking Portal to rebook your tickets.
You can also reach out to us at LLNY.Experience@LEGOLAND.com for additional assistance with re-scheduling your tickets.
Hold on to the ticket you scanned to enter the Park on your original visit. Bring it back with you, along with your ID, for your return visit and head to the Admissions Ticket Window. Your tickets will be verified, and the team will assist you.
Please check our Operating Calendar in advance of your visit for open days and operating hours.
Unsure if your visit qualifies for the Experience Promise? Check the dates below for the days we activated the policy. Please allow 48 hours for Experience Promise dates to be added to the list.
2024 Experience Promise Dates:
- March 28th, 2024
- April 1st, 2024
- April 13th, 2024
- May 5th, 2024
- June 14th, 2024
- June 21st, 2024
- June 22nd, 2024
- June 30th, 2024
- July 15th, 2024
- July 17th, 2024
- July 22nd, 2024
- August 2nd, 2024
- August 3rd, 2024
- August 4th, 2024
- August 8th, 2024
- August 9th, 2024
- August 15th, 2024
- August 19th, 2024
- September 7th, 2024
- October 13th, 2024
Please bring your 2023 Weather Day tickets to the Admissions windows when you arrive. Advance reservations are not required. Your tickets will be validated at the window on the day you choose to come back and use your tickets. Be sure to check the operating calendar before your plan your visit.
Your safety is our number one priority. When lightning is in the area, we adhere to these ride procedures to ensure everyone stays out of harm’s way.
Lightning within 15 miles; These rides will be CLOSED until the lightning is no longer in range.
- Coast Guard Academy
- Splash Battle
- LEGO® City Water Playground
Lightning within 10 miles; These rides will be CLOSED until the lightning is no longer in range.
- Coast Guard Academy
- Splash Battle
- LEGO® City Water Playground
- Dragon’s Apprentice
- Merlin’s Flying Machines
- Tower Climb Tournament
- The Dragon
- Ocean Explorer
- Rogue Riders
Lightning within 5 miles; OUTDOOR rides and attractions will be CLOSED.
The following attractions are indoor attractions and will remain open:
- LEGO® Factory Adventure Ride
- LEGO® NINJAGO® The Ride
- Palace 4D Cinema
Lightning within LESS Than 5 miles; ALL attractions will be closed.
On occasion, certain attractions may be closed due to hot surfaces. This will be on a case-by-case basis and will be posted at the attraction level. Should the Heat Index reach 110 degrees, our Resort Management will activate the policy.
No matter how cold it gets, the following attractions are available* for you and your family to enjoy depending on our seasonal schedule:
- LEGO® Factory Adventure Ride
- LEGO® NINJAGO® The Ride
- Palace 4D Cinema
- Driving School
- Junior Driving School
- Ninja Training Camp
- The Wharf Play Area
- Shiver Me Bricks! Play Area
The following rides may be subject to cold temperature and seasonal CLOSURES.
- The Dragon
- Anchors Away
- Brick Party
- DJ’s Dizzy Disco Spin
- Dragon’s Apprentice
- DUPLO® Express
- Fire Academy
- Jay’s Gravity Force
- Merlin’s Flying Machines
- Ocean Explorer
- Tower Climb Tournament
- Splash Battle
- Rogue Riders
*The overall availability of rides may be subject to other operational limitations.
